To complete your return, we require a receipt or proof of purchase. It must also be in the original packaging. To be eligible for a return, your item must be unused and in the same condition that you received it. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. Please use the form here if you have lost the return/exchange form. We suggest adding tracking to your order to ensure delivery.
Please do not use signature confirmation for delivery. Shipping through aforementioned shipping services is an additional 14-30 days.You can return or exchange your items in original condition within 30 days.įor refunds, original shipping cost will be deducted. We ask you to please allow us 7-21 days for us to process, prepare & ship your order. You will be updated with your tracking # via the email or phone number you provide on your order.
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We offer free worldwide shipping via UPS, FedEx, and DHL. We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion. Your order is in the original packaging.The order was delivered within the last 7 days.In order for the Goods to be eligible for a return, please make sure that: We are unable to issue a refund without actual receipt of the goods or proof of received return delivery. Therefore, We recommend an insured and trackable mail service. We cannot be held responsible for Goods damaged or lost in return shipment. You should email the following email: or reach out via IG to arrange the return. You are responsible for the cost of returning your order to us. We would use the same means of payment as you used for the order. In order to set this up, You must simply inform us of your decision by emailing us or sending us a message via IG:Įmail: will reimburse you no later than 2-3 days from the day on which we receive the returned order. Upon receiving any order from us, you are given up to 7 days to set up a refund or exchange. On behalf of the Y2K family, we want to thank you for choosing to support our brand & we will look forward to doing long term business with you! Our collections offer a wide variety of fashionable items to choose from along with accessories such as jewelry, bags, bracelets, & so much more! Unlike competitors who provide cheaper quality clothing with an unreasonable markup, we provide only the highest quality materials & innovative designs to fit all of your fashion needs. Our support team will always keep in touch with you throughout the order process and make sure that you you receive order updates in a timely manner, that we answer any questions or concerns that you may have & that you have an overall good experience shopping with our company. We take pride in the business we do here, and even offer customer support as well as a 7-day return policy! Customer service will always be our #1 priority here as we believe that is the main component in building a genuine, long lasting brand. Our main focus is for our customers to shop with our trusted brand, providing a one stop shop for multiple fashion essentials & pieces all while providing quality, comfortable & affordable clothing. We also incorporate a variety of other styles, such as our higher end “archived section”, as well as our “essentials collection” best for casual usage & daily wear. Y2K Fashion is focused on providing clothing styles from the early 2000’s, with a newer influence.
Our brand was founded with the core purpose of providing fashionable, comfortable & quality clothing at an affordable price. Welcome to Y2K Fashion, a fashion brand built by two young entrepreneurs who have tons of passion & love for fashion & style.
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